Use anti-virus or firewall, and keep updated.  Some Phishing mails contain the software that can damage your computer or enables harmful pop-ups. Make sure the computer has the latest version of the anti-virus software

·         Avoid entering confidential information, and completing online transactions in public computers.

·         Do not access the site of Popularenlinea.com through connections located in pages of doubtful origin or connections that receive in electronic mails.  If you wish to access Popularenlinea, make to type the address in your navigator.

·         Do not send personal or financial information by electronic mail to relative friends.  Electronic mails are not a safe method to transmit personal information.

·         Before entering any confidential information, always look out for the padlock symbol, which appears in the inferior bar of the navigator, to confirm that the site is secure. The user can also double click the padlock symbol to confirm the validity.

·         Check your account statements and credit cards once you have received them to check to check for unauthorized charges

·         Banco Popular will never send electronic mails soliciting personal information such as, usernames, passwords, bank account numbers, etc.

·         It is necessary to ignore links sent by electronic mails since these can be designed to mislead the user, guiding them towards revealing confidential information, or directing them to a fake Web site appearing to be a safe one. The user should be careful downloading programs harmful to the computer specially sent from an unknown email.  (Refer to the definition of Spoofing detailed above).

·         Immediately notify the bank if suspicious of bank fraud or robbery of its accounts, cards or access keys.